When you’re stranded on the roadside in Lexington, KY, nothing matters more than knowing help is on the way. Whether you’ve experienced a flat tire, a dead battery, or an accident, a trustworthy towing company is your lifeline. With decades of experience and a strong reputation for reliability, Metro Towing stands as Lexington’s go-to provider for all things towing and roadside assistance.
In this in-depth guide, we’ll cover everything you need to know about towing Lexington KY—why professional towing matters, what sets Metro Towing apart, tips for staying safe during emergencies, and how to choose the best provider for your needs. By the end, you’ll understand why Metro Towing is the name Lexington drivers trust when it matters most.
Why Professional Towing Services Matter
Breakdowns and roadside emergencies are stressful, unpredictable, and often happen at the worst possible times. That’s why having a dependable towing service in your contacts is essential for every Lexington driver. Professional towing offers far more than just a ride to the nearest repair shop:
- Safety: Certified operators ensure your vehicle is handled correctly, reducing risk of further damage.
- Peace of Mind: Knowing an expert is on the way helps you stay calm in a stressful situation.
- Comprehensive Services: From light-duty towing to specialized equipment transport, reputable companies offer solutions for every scenario.
In Lexington, where traffic, weather, and busy schedules converge, quick and reliable towing is a must. That’s where Metro Towing shines.
Metro Towing – Lexington’s Trusted Local Partner
Over 30 Years of Experience
Metro Towing has been serving Lexington and the surrounding areas since 1989. What began as a family-owned business has grown into one of Kentucky’s most respected towing companies, thanks to a focus on integrity, customer service, and community support.
24/7 Availability
Emergencies don’t follow a 9-to-5 schedule, and neither does Metro Towing. Their dispatch center operates 24/7, ensuring that whenever you need help—day or night—someone is ready to answer your call and send assistance fast.
Full Range of Services
Metro Towing isn’t just about moving cars. Their team provides:
- Light, medium, and heavy-duty towing
- Equipment hauling
- Private property impounding
- U-Haul rentals (as a top 100 U-Haul dealer nationwide)
- Specialized transport for delicate medical equipment
No matter the challenge, Metro Towing has the expertise and equipment to help.
What Sets Metro Towing Apart in Lexington, KY?
Certified, Accredited, and Recognized
Metro Towing is BBB accredited, partners with the KY State Police, and is a certified U-Haul dealer. Their drivers are highly trained, certified, and committed to safety and professionalism on every call.
Woman-Owned, Community-Driven
As a woman-owned company in a traditionally male-dominated industry, Metro Towing stands out for its commitment to diversity and local engagement. They actively support causes like Autism, Breast Cancer, Veterans, Addiction Recovery, and Childhood Cancer—donating a portion of revenue from special trucks to local organizations.
Honest Pricing and Military Discounts
Metro Towing believes in transparent, competitive pricing. There’s no price gouging—just fair, honest quotes. Military personnel also enjoy special discounts as a thank you for their service.
Types of Towing and Roadside Services Offered
Light-Duty Towing
Perfect for standard vehicles, motorcycles, and small trucks. Metro Towing’s fleet is equipped to handle most common roadside incidents efficiently and safely.
Medium and Heavy-Duty Towing
Have a large vehicle, RV, or commercial truck? Metro Towing’s heavy-duty equipment and experienced operators are up to the task, ensuring safe transport for even the biggest vehicles.
Flatbed Towing
Flatbed trucks are ideal for all-wheel-drive vehicles, luxury cars, or those with significant damage. They provide extra protection by keeping your vehicle entirely off the road during transport.
Roadside Assistance
Metro Towing offers a full suite of roadside help, including:
- Jump-starts
- Tire changes
- Fuel delivery
- Lockout services
- Winching for vehicles stuck in mud, snow, or ditches
Specialized Equipment & Medical Transport
Need to transport delicate medical equipment or heavy machinery? Metro Towing’s skilled team ensures every item arrives safely and securely.
How to Stay Safe While Waiting for Towing in Lexington KY
- Move your vehicle to a safe location if possible, away from traffic.
- Turn on your hazard lights and remain inside your car with doors locked, especially at night.
- Call Metro Towing and provide your exact location, vehicle details, and the nature of your emergency.
- Keep your phone charged and follow any instructions from the dispatcher.
- If you must exit, do so from the side away from traffic and stand at a safe distance.
Choosing the Best Towing Lexington KY Provider
Read Customer Reviews
Check Google, Yelp, and Facebook for recent feedback. Metro Towing is known for fast response times, friendly service, and careful handling of vehicles.
Ask About Credentials
A reputable company should be licensed, insured, and employ certified drivers. Metro Towing meets all these standards and more.
Compare Pricing
Honest towing companies provide clear, upfront pricing. Metro Towing offers competitive rates and explains any additional fees before starting work.
Look for Community Involvement
Companies invested in their community, like Metro Towing, tend to go the extra mile for their customers.
Frequently Asked Questions About Towing Lexington KY
How quickly can Metro Towing reach me?
Metro Towing’s dispatch operates 24/7 and aims for the fastest possible response times throughout Lexington and surrounding areas.
What types of vehicles can Metro Towing handle?
From motorcycles and sedans to RVs, commercial trucks, and even delicate medical equipment, Metro Towing’s fleet is ready for anything.
Does Metro Towing offer more than just towing?
Absolutely! They provide comprehensive roadside assistance, equipment hauling, U-Haul rentals, and more.
How do I pay for towing services?
Metro Towing accepts multiple payment methods and offers transparent, competitive pricing with no hidden fees.
Real Stories – Lexington Drivers Share Their Experiences
“I broke down on New Circle Road during rush hour. Metro Towing arrived quickly, treated me with respect, and got my car to a repair shop safely. I wouldn’t call anyone else.”
— Mark T., Lexington Resident
“After a minor accident, I was shaken up and unsure what to do. Metro Towing’s driver was kind, professional, and made a stressful situation much easier.”
Preparing for Roadside Emergencies
- Save Metro Towing’s number (859-255-4395) in your phone.
- Carry an emergency kit: jumper cables, flashlight, water, snacks, and a blanket.
- Know your insurance coverage—some policies reimburse towing costs.
- Stay calm and follow safety protocols if you experience a breakdown or accident.
The Future of Towing in Lexington, KY
Metro Towing stays ahead by adopting the latest technology—GPS tracking for faster dispatch, digital payment options, and real-time updates for customers. As vehicles become more advanced, their team continues training to serve all types, including electric and hybrid cars.
Metro Towing’s Commitment to the Community
Metro Towing’s dedication goes beyond towing. They support local causes, offer military discounts, and treat every customer like family. Their reputation for honesty, fairness, and community spirit sets them apart in Lexington’s competitive towing industry.
Need towing in Lexington, KY? Call Metro Towing at 859-255-4395 for fast, friendly, and professional service—anytime, day or night.
